Test purchasing can be used to monitor your employees interaction and dealings with your customers and clientele bases.
It is illegal to sell or supply alcohol to minors(under 18s) .
It is an offence to for an adult to purchase alcohol for a young person under the age of 18.
CIA supports retailers and other clients through independent test purchasing and analysis of the integrity of their representatives, customer services and employee compliance's.
Covert surveillance equipment records video and sound during the test purchase for later evaluation.